nagad88's commitment to responsible gaming
Entertainment is enjoyable only when it stays within control. nagad88 believes every player has the right to set their own limits — and helping players stick to those limits is our responsibility.
What is responsible gaming?
Casino and sports betting is a form of entertainment — not a guaranteed source of income. Responsible gaming means playing within a set budget and time limit by choice, not increasing bets out of emotion after a loss, and not placing gambling above other needs in life. Every registered account holder at nagad88 is encouraged to follow this approach.
Reading our Terms and Conditions will show that every member agrees to these responsible gaming rules before starting to use the site. These rules are not just policy — they are a framework that protects your own interests.
nagad88's commitment: We never encourage excessive betting. Our goal is to create an environment where players can play comfortably and safely — and ask for help at any time.
Age verification
No person under 21 in Bangladesh may open an account or place any type of bet at nagad88. Age is confirmed during account verification. If there is any suspicion that an account is being used by a minor, it is suspended immediately.
If there are underage members in your household, use password protection on your device and avoid sharing your login details with anyone. Keeping your account secure from children or teenage members is your responsibility.
Budget and time management
Before each gaming session, decide in advance the maximum amount of money and time you will spend. When you reach that limit, end the session. The tendency to bet more in order to recover lost money can create a dangerous cycle.
Under our Privacy Policy, all information in your account is kept secure and used only with your permission.
Tools to keep yourself protected
After logging in to nagad88, you can use these tools to set your own gaming limits.
Deposit limit
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, no further deposits can be made.
Session time limit
Decide in advance how long you will play in one session. When the time is up, the system will automatically notify you.
Self-Exclusion
If you want to close your account for a set period or permanently, submit a self-exclusion request.
Bet amount limit
Set a maximum amount per bet and avoid placing large bets in impulsive moments.
Cooling-off break
Take a mental break by temporarily closing your account for a few hours or a few days.
Request for assistance
Contact the support team via 24/7 live chat or email at any time to activate these tools.
Request to set limits
Fill in the form below to notify the support team — they will process your request 24/7.
Limit setting / self-exclusion request
This request will be sent directly to our responsible gaming team.
This request is usually responded to within a few hours. For urgent needs, contact us directly via live chat.
Recognise the warning signs
If any of the following applies to you or someone you know, do not delay in seeking help.
- Repeatedly increasing bets after a loss to try to recover lost money.
- Hiding gambling or lying to family and friends about it.
- Using money meant for bills or everyday expenses on bets.
- Feeling restless or irritable when not gambling.
- Spending more time gambling at the expense of work, studies, or family responsibilities.
- Placing bets by taking on debt or borrowing money from others.
- Repeatedly returning to gambling despite trying to stop.
- Finding no enjoyment in activities outside gambling or being unable to concentrate on them.
Ways to get help
If you feel there is a problem, you do not have to face it alone — asking for help is the right thing to do.
nagad88 live chat
Our support team is available 24 hours a day, 7 days a week in Bengali and English. Log in and start a chat directly.
Email support
If you want to share more details, write to us by email — our responsible gaming team will reply in Bengali.
Family and friends
Talk openly with people close to you. They can help you make the right decision.
Professional advice
In Bangladesh, various government and private organisations provide mental health services and addiction counselling. Trained counsellors at the National Institute of Mental Health and various specialist clinics treat addiction and psychological stress. Contact a doctor or counsellor you know.
More answers to questions about responsible gaming can be found in our FAQ section. There you will find detailed information on how to set limits, how to close your account, and how to inform your family.
Permanently closing your account
If you want to permanently stop all activity at nagad88, contact us via live chat or email. Once the account is closed, no further marketing messages will be sent. After a permanent closure request, the account cannot be reactivated before the specified period.
Remember — the main purpose of gaming is entertainment. It is not a way to solve financial problems. If you feel that gambling is affecting your life, take action immediately and seek help — there is no shame in doing so.